Delivery / Returns / Security

Author: Adminstrator  

Delivery

AUSTRALIAN ORDERS

Kids Fashion Republic offer FREE shipping on all orders within Australia that are $100.00 or over.

All orders being shipped within Australia that are less than $100.00 are charged at:

$9.00 – registered – Australia Post. All items are shipped using registered post to ensure secure delivery to you. 

All orders are posted the next business day.

Kids Fashion Republic use Australia Post to send all orders.

It is our priority to make delivery of your item as quickly as possible, you should expect to receive your item within 5 – 7 days of purchase. Express Shipping is also available if you need your order sooner.

Once your order has been dispatched, we will send you a shipping confirmation email and tracking details.

 

USA & CANADA ORDERS  (using $AUD currency)

Kids Fashion Republic offer FREE shipping on all orders to the USA and Canada that are $300.00 or over.

All orders being shipped to the USA and Canada that are less than $300.00 will be charged at a flat rate of $20.00.

All orders are posted the next business day.

Kids Fashion Republic use International Registered Australia Post to send all international orders. Please note there is no online tracking with this service, however a signature will be required at the point of delivery. Allow up to 10 business days for your order to reach you.

IMPORTANT: Additional charges apply if you would like your order to be sent via a trackable method please contact us at info@kidsfashionrepublic.com

 

International orders excluding the USA and CANADA

The website will calculate shipping costs at checkout. If you require further assistance please let us know via our Contact Us page or email at info@kidsfashionrepublic.com 

Kids Fashion Republic use International Registered Australia Post to send all international orders. Please note there is no online tracking with this service, however a signature will be required at the point of delivery. Allow up to 10 business days for your order to reach you.

IMPORTANT: Additional charges apply if you would like your order to be sent via a trackable method please contact us at info@kidsfashionrepublic.com

Any duty and/or taxes are to be paid by the customer. Kids Fashion Republic will not be responsible for calculating duties and taxes payable, it is the responsibility of the customer. Please leave a message in the comments box at checkout if you would like your order sent under a certain value for duty purposes.


Returns

Our guarantee

We want you to love what you've ordered. If you are not satisfied with your purchase we will refund the product purchase price within 14 days of the date it was purchased. Please contact Kids Fashion Republic via email on info@kidsfashionrepublic.com within 14 days of receiving your item to receive a return authorisation. Delivery costs will not be refunded.
  
We are unable to offer exchanges at this stage.
 
All items are to be returned to:
Kids Fashion Republic
PO Box 628
ELTHAM
Victoria 3095
 
IMPORTANT: No credit will be given for lost return packages. To avoid delivery problems, we strongly recommend sending your return back by registered post. Customers will be responsible for shipping and handling charges.



Security

We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.
 
 
We do not store credit card information, we securely submit credit card information to our bank for processing. 
 
We do not share personal information with any organisations outside of our webdevelopers, banks and payment gateway partners.